Nov. 9, 2021
1:00 pm - 2:30 pm
Events Virtual

How HIPAA Impacts Email & Text Messaging: Communication Compliance for Healthcare Providers

Home Health & Hospice

Get a comprehensive look at how HIPAA compliance affects emailing and texting. Learn how to avoid the related risks, follow the rules, and implement best practices.

Hospices and home care companies may communicate with and about patients via email and text, provided HIPAA’s privacy and security rules are followed. Noncompliance can result in regulatory fines, compromised EPHI, lawsuits, and lost revenue. Are you confident your organization is lawfully using emails and texts to communicate with patients and peers? Do you manage confidential and sensitive information in compliance with HIPAA’s content rules and state record retention laws? Do staff adhere to email and text rules when working from home? Have you implemented policies, procedures, and training to ensure compliant handling of email and text messages by employees and business associates? This webinar will provide a sample Confidential and Sensitive Information Policy, Record Retention Guidelines, and other tools and strategies designed to create a HIPAA-compliant electronic communications program.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.


  • Hospice
  • Home Health
  • Home Care
  • Palliative Care


This informative session is a must for compliance officers, lawyers, records managers, information governance professionals, IT, human resources staff, privacy officers, directors, and administrators. Anyone who communicates via email and text will benefit.


  • Sample Confidential & Sensitive Information Policy for the Healthcare Industry
  • Whitepaper: Record Retention Rules for the Healthcare Industry
  • Record Retention Guidelines for the Healthcare Industry
  • PDF of slides and the speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Nancy Flynn, Founder & Executive Director
ePolicy Institute™ Business Writing Institute™ Marijuana Policy Institute™

@MHA_Montana Tweets

Montana Hospital Association © 2021