QI Programs & Services


Financial Improvement | Operational Improvement | Patient Satisfaction | Lean/Quality Training

The Medicare Rural Hospital Flexibility (Flex) Program provides funding to spur quality and performance improvement activities, stabilize rural hospital finance and integrate emergency medical services (EMS) into existing health care systems. The program encourages the development of cooperative systems of care in rural areas to increase efficiencies. Forty-eight of Montana’s critical access hospitals benefit from the program and participate in the Performance Improvement Network (PIN), which facilitates the sharing of resources related to meeting these goals.



Social Determinants of Health | Patient-Family Engagement | Infection Prevention | Reducing Readmissions | Reducing Harms

The MHA HIIN project is working with 42 hospitals throughout the state of Montana to continue efforts to reduce all-cause inpatient harm by 20 percent and readmissions by 12 percent by 2018.  MHA HIIN provides topic-specific resources, in-person and virtual events, data support, and networking opportunities to participating hospitals. The approach is to develop and distribute tools and resources focused around key organizational strategies for quality improvement that go beyond the quality improvement team and clinical interventions to improve the quality and safety of care provided to Montana communities.



Emergency Preparedness | Advanced Life Support Training | Regional Healthcare Coalitions

A prepared healthcare system can maintain operations and surge to provide acute medical care during a disaster. The mission of the Hospital Preparedness Program is to build and maintain prepared healthcare system for Montana. Collaboration between MHA and the MT Department of Public Health and Human Services ensures that the hospitals have access to planning assistance, exercise assistance and appropriate training for response to events that impact Montana citizens and visitors.



Student Pipeline Projects | Mental & Behavioral Health Training | Workforce Development | Continuing Education

The Montana Area Health Education Centers (AHEC) work to recruit, train and retain a health professions workforce committed to serving rural and underserved populations. MHA administers the North Central and South Central regional AHECs and provides programming and education to encourage students to pursue careers in the high skill, high pay and high demand health care industry.