Hospital Quality Improvement Collaborative (HQIC)

The Hospital Quality Improvement Collaborative (HQIC) is a four-year CMS-funded contract focused on Quality Improvement and Patient Safety and will run from 2020-2024.

Currently, MT HQIC has 45 hospital members as part of the Convergence HQIC.  The Convergence HQIC is comprised of 12 states and 300 hospitals and is led by Cynosure Health, a team from diverse backgrounds with extensive experience in patient safety and the science of improvement.

This quality improvement program will continue to allow Montana’s hospitals to demonstrate their commitment to improving patient outcomes, safety, and quality of care.


  • Improve Behavioral Health Outcomes – including a focus on decreased opioid misuse.
  • Increase Patient Safety
  • Increase Quality of Care Transitions

Topics of Focus: 

  • Patient & Family Engagement
  • Health Equity
  • Opioid Safety
  • Infection Prevention
  • Public Health Emergencies
  • Data Measurement
  • Quality Improvement
  • QI for New to Quality

The Team:

Cynosure Healtha non-profit organization that specializes in providing hands-on quality improvement coaching and training. Cynosure Health has worked with CAH and PPS hospitals nationwide on HIIN and MBQIP efforts.

AIR (American Intitutes for Reasearch) is not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world.  AIR is our Data Team for the HQIC project.

PFCCpartnersa patient and family engagement organization that is deeply committed to shared learning, including bringing patients and families to the design process to address health equity and disparities.

Montana Hospital Association


Data & Measurement

The MT HQIC will monitor the following data elements:

  • Pressure Ulcer Rate, Stage 3+
  • Hospital Wide All-Cause Readmission Rate
  • Sepsis Mortality Rate
  • Hospital Onset C.diff
  • Excessive Anticoagulation with Warfarin
  • Hypoglycemia in Inpatients Receiving Insulin
  • ADE due to Opioids
  • Surgical Discharges with 12 or Fewer Opioid Pills


Cynosure Learning & Improvement Connection (CLIC)

CLIC is where you will find information and resources for HQIC quality improvement. Everyone in the HQIC hospital is invited to join CLIC. Clinical, non-clinical, patient care, non-patient care – everyone.

The cornerstone of support is in CLIC!  CLIC is our virtual learning platform with hundreds of hours of on-demand video and written educational modules. In CLIC,  you will find a range of courses such as quality improvement, patient safety, infection prevention, opioid stewardship, patient family engagement, and much more.

There are three main components to CLIC:

Virtual, on demand courses comprised of short (3–5 minutes) video and written learning modules for topics such as quality improvement and patient safety, infection prevention, opioid stewardship, and clinical performance feedback/data strategies.

Tools, resources, and video instruction for use by health care improvement teams that connect to the drivers for improvement in the HQIC patient safety focus areas, such as adverse drug events, sepsis, pressure injuries, readmissions, and hospital-acquired infections, as well as Discovery Tools for each of the clinical topic areas.

Online collaborative forums, called “Communities,” where health care team members and subject matter experts can share tools, best practices, and ask questions and advice from their peers. We currently have Communities for COVID-19 response, Patient and Family Engagement, and the HQIC Patient Safety Topic Areas. You are encouraged to log into the Communities and post resources or questions at any time.

Access CLIC here: 


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