Hospital Quality Improvement Collaborative (HQIC)

The Hospital Quality Improvement Collaborative (HQIC) is a CMS-funded grant focused on Quality Improvement and Patient Safety. It is the newest iteration of the highly successful Hospital Engagement Network (HEN) and Hospital Improvement Innovation Network (HIIN) programs.

Currently, HQIC has 45 members in Montana and works with Cynosure Health, a team from diverse backgrounds with extensive experience in patient safety and the science of improvement. Cynosure Health is a top vendor in their cohort which is comprised of 300 hospitals across multiple states. They work with a number of other state hospital associations on HQIC, including; Arizona, California, New Mexico, Florida, Illinois, Indiana, Tennessee, Colorado, and Louisiana. Members may already be familiar with Cynosure through their previous education sessions and support provided for the HIIN program.

This quality improvement program will continue to allow Montana’s hospitals to demonstrate their commitment to improving patient outcomes, safety, and quality of care. MHA looks forward to working with our members as we continue this quality journey together with a goal of reducing all-cause harm by 10% and
re-admissions by 5.4% in hospitals by 2024.

Cynosure Learning & Improvement Connection (CLIC)

CLIC is where you will find information and resources for HQIC quality improvement. Everyone in your organization is invited to join CLIC. Clinical, non-clinical, patient care, non-patient care – everyone.

CLIC is our virtual learning platform with hundreds of hours of on-demand video and written educational modules. You’ll find courses related to quality improvement, patient safety, infection prevention, opioid stewardship, as well as the drivers for improvement specific to the patient safety topics for HQIC.


  1. Navigate to
  2. On the home page, click “Sign In” in the top right of the page
  3. On the Sign In page, click “Create New Account,” and then follow the instructions to complete registration on the next page.

Once registered, each user will have a dashboard that lists courses available.

Enroll in a Course

  1. To access each course, click “All Courses” on the top right of any page.
  2. Click the title for the course that you are interested in viewing.
  3. Click the “Enroll” button to start the course

What Can You Find On CLIC?

There are three main components to CLIC:

Virtual, on demand courses comprised of short (3–5 minutes) video and written learning modules for topics such as quality improvement and patient safety, infection prevention, opioid stewardship, and clinical performance feedback/data strategies.

Tools, resources, and video instruction for use by health care improvement teams that connect to the drivers for improvement in the HQIC patient safety focus areas, such as adverse drug events, sepsis, pressure injuries, readmissions, and hospital-acquired infections, as well as Discovery Tools for each of the clinical topic areas.

Online collaborative forums, called “Communities,” where health care team members and subject matter experts can share tools, best practices, and ask questions and advice from their peers. We currently have Communities for COVID-19 response, Patient and Family Engagement, and the HQIC Patient Safety Topic Areas. You are encouraged to log into the Communities and post resources or questions at any time.

The CYNOSURE HQIC Philosophy & Methodology

Our mission is to improve health care quality and safety, and partner with hospitals, patients, and families to create better health outcomes.

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