Apr. 23, 2024
8:00 am - 10:00 am

Webinar: CMS Hospital CoPs on Patient Rights Standards

Any hospital that accepts Medicare reimbursement must comply with the Centers & Medicaid Services (CMS) Conditions of Participation (CoPs). The patient rights CMS CoPs manual has the highest number of deficiencies for hospitals.

This webinar will cover the CoPs Appendix A section on patient rights, which applies hospitals. Critical Access Hospital (CAH) Appendix W does not have a similar section. CAHs must provide a safe environment for patients.

Topics to be covered in this session include grievances, right to receive notice exercise of rights, informed consent, privacy, confidentially of medical records, directives, interpreters, abuse and neglect, plan of care, visitation rules, and support rights.

Chief Medical Officer, Chief Nursing Officer, Compliance Officer, Emergency Department Personnel, Joint Commission Coordinator, Medical Records, Quality Improvement personnel, Risk Manager, Legal Counsel.

At the conclusion of this series, participants should be able to:

  • Identify that the CMS regulations regarding grievances require hospitals to have a grievance committee.
  • Recall that CMS has requirements for advance directives.
  • Discuss the CMS requirement for providing patients and/or their representative information on patient rights.
  • Recall the various requirements for when a patient is placed into restraints and/or seclusion.

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